If you’ve forgotten your password, you have to pick the latter option to erase everything. The former will keep all of your personal files but it requires you to provide current admin password later on. You’ll see two option: “ Keep my files” and “ Remove everything“. On the next screen, click the Reset this PC button. Windows 10 will reboot and ask you to select an option. If you can at least reach the login screen, click on Power icon on lower right corner, then hold down the SHIFT key and then select Restart. How to Reset Windows 10 Laptop, PC or Tablet without Logging in

I spent seven years writing breaking news for CNET as one of the site’s East Coast reporters. I've also written two books for Wiley & Sons- Windows 8: Five Minutes at a Time and Teach Yourself Visually LinkedIn.Can’t log in to Windows 10 as the user profile failed the logon or you forgot the admin password? How can I do a factory reset without logging in? Here’s a step-by-step walkthrough on resetting Windows 10 laptop, PC or tablet without logging in. Beyond PCMag, I've written news stories and tutorials for a variety of other websites and publications, including CNET, ZDNet, TechRepublic, Macworld, Popular Science, Time, Fortune, US News & World Report, and AARP Magazine. I've been working for PCMag since early 2016 writing tutorials, how-to pieces, and other articles on consumer technology. How to Set Up Two-Factor Authentication.How to Record the Screen on Your Windows PC or Mac.How to Convert YouTube Videos to MP3 Files.How to Save Money on Your Cell Phone Bill.How to Free Up Space on Your iPhone or iPad.How to Block Robotexts and Spam Messages.

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